Help centre
Knowledge base
Getting Started
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What happens after you order hosting
A simple walk-through of the steps from payment to a live website.
Domains & DNS
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How to point your domain to MyHostVault
Set an A record at your registrar so your domain opens your hosted website.
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How to set up the www version of your website
Make both example.com and www.example.com open your site.
WordPress
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How to install WordPress on your hosting
Two ways to get WordPress running: the control panel installer or a manual upload.
Website Migration
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How free website migration works
What we need from you and what we do to move your site without downtime.
Billing & Renewals
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How billing, renewals and the grace period work
Prepaid terms, renewal reminders, the grace period and what suspension means.
Security & SSL
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What is SSL and how do I get it?
Why the padlock matters and how free certificates are issued for your website.